Payment Policy

At my store, we aim to keep the checkout process clear and straightforward. This policy explains how payments are handled when you place an order through our website, including authorization, billing, payment security, and refunds.

Payment Currency

Prices displayed on our website are generally listed in U.S. dollars (USD).

Before an order is submitted, the checkout page will display the applicable product prices, shipping charges, taxes, and total amount where applicable.

Payment Methods

The payment options available at checkout may include major credit and debit cards, such as:

Visa
Mastercard
American Express
Discover
JCB
Diners Club
Maestro

Available payment methods may vary depending on the transaction, payment provider, or other checkout conditions.

Completing a Transaction

After you submit your order, the selected payment method will be sent for authorization.

Payment must generally be approved before your order can proceed through our fulfillment process.

A successful authorization does not necessarily mean that the order has already been shipped.

Billing Details

Customers are responsible for entering accurate billing information during checkout.

If the billing information does not match the records held by your card issuer or payment provider, the transaction may be declined or additional verification may be required.

Third-Party Payment Processing

Payment transactions may be handled by independent payment processors.

These providers may collect and process payment credentials according to their own security procedures, terms, and privacy policies.

For security reasons, please do not send complete payment card information, security codes, passwords, or other confidential payment credentials to our support email.

Payment Declines

A payment may be declined for reasons determined by your bank, card issuer, payment provider, or the information entered during checkout.

If this happens, please verify your billing information and payment method.

You may also contact your financial institution or select another payment option available at checkout.

Pending Transactions

Your bank or card issuer may temporarily display an authorization as a pending transaction.

A pending amount may not represent a finalized charge. The release or completion of a pending authorization is controlled by the applicable financial institution or payment provider.

Order Confirmation

After a successful purchase, an order confirmation may be sent to the email address provided during checkout.

If you notice a payment authorization but do not receive an order confirmation, please contact us before submitting another order to reduce the risk of creating a duplicate purchase.

Payment Security

Reasonable measures may be used to help identify unauthorized, suspicious, or potentially fraudulent transactions.

If an order requires additional verification, processing may be delayed.

We may decline or cancel a transaction when reasonably necessary to protect customers and the store from fraudulent activity.

Duplicate Charges

If you believe that you have been charged more than once for the same order, please contact our customer support team.

Provide the order number and relevant transaction information so that we can review the matter.

If a duplicate charge is confirmed, the appropriate corrective action will be taken.

Refund Transactions

When a refund is approved in accordance with our Refund Policy, the refund will generally be sent to the original payment method.

We normally cannot redirect a refund to an unrelated payment method.

Refund Timing

After a refund has been processed by my store, the customer's bank, card issuer, or payment provider may require additional time to post the funds.

Please allow approximately 5–10 business days after processing for the refund to appear in your account.

The actual posting period is determined by the relevant financial institution.

Cancelled Orders

If an order is successfully cancelled after payment has been collected, the applicable amount will generally be returned to the original payment method.

If the order has already been dispatched, the cancellation procedure may no longer apply and the customer may need to follow the applicable return process.

Checkout or Pricing Errors

We make reasonable efforts to maintain accurate pricing and checkout information.

If a technical, pricing, product, or calculation error affects an order, we may contact the customer to clarify the situation or cancel the affected transaction.

If payment has already been collected for an order that is cancelled because of such an error, the applicable amount will generally be refunded.